Privacy Policy

This Privacy Policy describes how IP Radar, Inc. (“IP Radar,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use our website at ipradar.ai and our SaaS platform (collectively, the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

IP Radar, Inc. is a Delaware corporation that provides an AI-powered intellectual property monitoring and enforcement platform. We help brand owners and rights holders detect counterfeit and copycat products across e-commerce marketplaces and generate enforcement correspondence such as DMCA takedown notices and cease-and-desist letters.

For privacy inquiries, contact us at: privacy@ipradar.ai

2. Information We Collect

2.1 Information You Provide Directly

• Account registration: name, email address, company name, password.
• Billing information: credit card or payment method details (processed by Stripe; we do not store raw card data).
• Product submissions: product URLs and any product information you enter into the platform.
• IP ownership details: trademark registrations, patent numbers, copyright information, and related IP documentation you upload or enter.
• Legal correspondence: the content of any cease-and-desist letters or DMCA notices you draft or send through the platform.
• Support communications: messages you send to our team.

2.2 Information Collected Automatically

• Usage data: pages visited, features used, search queries, workflow activity, and interaction timestamps.
• Device & log data: IP address, browser type, operating system, referral URL, and error logs.
• Cookies and similar technologies: see our Cookie Policy for details.

2.3 Information From Third Parties

• Public product data: scraped product listings, images, prices, and seller information from third-party marketplaces and websites as part of our detection workflows.
• Payment processors: Stripe may share transaction metadata with us.
• Analytics providers: aggregated usage statistics from tools such as PostHog or similar analytics platforms.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account and subscription.
• Run our AI-powered product matching and infringement detection workflows.
• Generate DMCA takedown notices and cease-and-desist letter drafts at your direction.
• Process payments and manage billing.
• Send transactional emails including workflow completion notifications, invoice receipts, and account alerts.
• Provide customer support.
• Improve, debug, and develop our Service.
• Comply with legal obligations and enforce our Terms of Service.
• Send marketing communications (where you have opted in or where permitted by law).

4. How We Share Your Information

We do not sell your personal information. We may share it in the following circumstances:

• Service providers: We share data with vendors who help us operate the Service, including Stripe (payments), Resend (email delivery), OpenAI (AI analysis), Firecrawl (web scraping), Upstash (workflow processing), and hosting providers. These parties are contractually required to protect your data.
• Legal compliance: We may disclose information if required by law, subpoena, or valid governmental request.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a successor entity.
• With your consent: Any other sharing we will notify you about and obtain your consent first.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account closure, we retain certain records for up to 7 years for legal, tax, and compliance purposes. Product scan data and legal correspondence drafts may be retained to comply with applicable intellectual property law record-keeping obligations. You may request deletion of your data by contacting privacy@ipradar.ai.

6. Security

We implement industry-standard technical and organizational measures to protect your personal information, including encryption in transit (TLS), encrypted storage of sensitive fields, and access controls. However, no method of transmission over the Internet is 100% secure. You use the Service at your own risk. If you believe your account has been compromised, contact us immediately at security@ipradar.ai.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

To exercise any of these rights, email privacy@ipradar.ai. We will respond within 30 days.

8. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• The right to know what personal information we collect, use, and disclose.
• The right to delete your personal information.
• The right to correct inaccurate personal information.
• The right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.
• The right to limit the use of sensitive personal information.
• The right to non-discrimination for exercising your rights.

IP Radar does not sell your personal information to third parties. To exercise your California rights or to opt out of targeted advertising, visit our Your Privacy Choices page or email privacy@ipradar.ai with the subject line “California Privacy Request.”

9. International Data Transfers

IP Radar is based in the United States. If you access our Service from outside the United States, your information may be transferred to, stored, and processed in the United States. We take appropriate safeguards to ensure that your data is treated in accordance with this Privacy Policy.

For users in the European Economic Area (EEA) or United Kingdom, transfers are made pursuant to Standard Contractual Clauses or other lawful transfer mechanisms.

10. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and, where appropriate, sending an email notification. The date of the most recent revision appears at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: