Terms of Service

Overview

This website and platform are operated by IP Radar, Inc., a Delaware corporation (“IP Radar,” “we,” “us,” or “our”). Throughout these Terms, the words “you” and “your” refer to the person or entity accessing or using the Service.

By accessing or using our website at ipradar.ai or our SaaS platform (the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, do not access or use the Service. If these Terms are considered an offer, acceptance is expressly limited to these Terms.

We reserve the right to update or change any part of these Terms by posting updates to this page. Your continued use of the Service following any changes constitutes acceptance of those changes.

Section 1 — Eligibility and Account

By agreeing to these Terms, you represent that you are at least 18 years of age and have the authority to enter into this agreement on behalf of yourself or the entity you represent.

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately at support@ipradar.ai if you suspect any unauthorized use of your account. IP Radar is not liable for any loss arising from unauthorized access resulting from your failure to secure your credentials.

Section 2 — Description of Service

IP Radar provides a SaaS platform that uses AI, image recognition, and web-scraping technology to help brand owners and intellectual property rights holders identify potentially infringing or counterfeit products on third-party e-commerce platforms. The Service allows users to:

• Submit product URLs for analysis and monitoring.
• Review AI-generated match reports of potentially infringing products.
• Draft and send DMCA takedown notices to platform operators.
• Draft and send cease-and-desist letters to alleged infringers.
• Track the status of enforcement correspondence.

Section 5 — Subscription Plans and Billing

Access to the Service requires a paid subscription. By subscribing, you agree to pay the applicable fees for your selected plan. Fees are non-refundable except as expressly stated in our refund policy or required by law.

• Subscriptions are billed on a recurring monthly or annual basis, as selected at checkout.
• We reserve the right to change pricing upon 30 days' notice. Continued use after the notice period constitutes acceptance of the new pricing.
• Payments are processed by Stripe. By providing payment information, you authorize Stripe to charge your payment method on a recurring basis.
• You may cancel your subscription at any time through your account dashboard. Cancellation takes effect at the end of the current billing period; you will retain access to the Service until then.
• We may suspend or terminate access to the Service for non-payment.

Section 6 — Acceptable Use

You agree not to use the Service to:

• Send DMCA notices or cease-and-desist letters without a legitimate good-faith belief of infringement.
• Harass, threaten, or intimidate competitors or third parties through abuse of the enforcement features.
• Violate any applicable law, regulation, or third-party right.
• Circumvent, disable, or interfere with security features of the Service.
• Reverse engineer, scrape, or copy the Service or its underlying technology.
• Use the Service on behalf of a third party without proper authorization.
• Submit false or misleading information to IP Radar or in any legal correspondence sent through the Service.
• Engage in any conduct that would expose IP Radar to legal liability.

Section 7 — AI-Powered Features Disclaimer

The Service uses artificial intelligence, machine learning, and automated computer vision to analyze product images and data. You acknowledge and agree that:

• AI-generated outputs, including similarity scores, match reports, and letter drafts, may contain errors, omissions, or inaccuracies.
• AI outputs are not legal conclusions and do not constitute determinations of infringement.
• IP Radar makes no warranty that any AI-generated output is accurate, complete, or fit for any particular purpose.
• You are responsible for reviewing all AI-generated content before acting on it or sending it to any third party.

Section 8 — Intellectual Property

The Service, including its software, design, text, graphics, and other content, is owned by IP Radar and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any part of the Service without our prior written consent.

You retain all ownership rights in the intellectual property information and product data you submit to the Service. By submitting content, you grant IP Radar a limited, non-exclusive license to use that content solely to provide and improve the Service.

Section 9 — Third-Party Links and Services

The Service may contain links to or integrate with third-party websites, platforms, or services. IP Radar is not responsible for the content, privacy practices, or terms of those third parties. Links do not constitute endorsement. Your use of any third-party service is at your own risk and subject to that party's terms.

Section 10 — Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. IP RADAR DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. IP RADAR DOES NOT WARRANT THAT THE AI-GENERATED OUTPUTS WILL IDENTIFY ALL INFRINGING PRODUCTS OR THAT ANY DMCA NOTICE OR CEASE-AND-DESIST LETTER TEMPLATE WILL ACHIEVE ANY PARTICULAR LEGAL OUTCOME.

Section 11 — Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL IP RADAR, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR LOSS OF GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

IP RADAR'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO IP RADAR IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY OF LIABILITY AND EVEN IF IP RADAR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN FULL.

IP RADAR IS EXPRESSLY NOT LIABLE FOR ANY CLAIMS, COUNTERCLAIMS, LAWSUITS, DAMAGES, OR PENALTIES BROUGHT AGAINST YOU BY ANY THIRD PARTY ARISING FROM DMCA NOTICES, CEASE-AND-DESIST LETTERS, OR OTHER LEGAL CORRESPONDENCE YOU SEND USING THE SERVICE.

Any claim against IP Radar must be brought within one (1) year of the event giving rise to the claim.

Section 12 — Indemnification

You agree to indemnify, defend, and hold harmless IP Radar, its parent, subsidiaries, affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Service.
• Any DMCA notices, cease-and-desist letters, or other legal correspondence you send through the Service, including any claims of misrepresentation, bad faith, abuse of process, or wrongful enforcement.
• Your violation of any third party's intellectual property rights, contractual rights, or legal rights.
• Your breach of these Terms.
• Any misrepresentation you make in connection with the Service.

Section 13 — Termination

These Terms are effective until terminated. You may terminate by closing your account and ceasing use of the Service. IP Radar may terminate or suspend your access to the Service immediately, without prior notice, if:

• You breach any provision of these Terms.
• You send DMCA notices or legal correspondence that IP Radar reasonably believes to be false, misleading, in bad faith, or abusive of the enforcement process.
• You engage in conduct that IP Radar, in its sole discretion, determines to be harmful to other users, third parties, or IP Radar's reputation.
• IP Radar is required to do so by law or regulatory order.

Upon termination, your right to access the Service ceases immediately. Provisions of these Terms that by their nature should survive termination shall survive, including Sections 3, 4, 11, 12, 14, and 15.

Section 14 — Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND YOUR RIGHT TO A JURY TRIAL.

Agreement to Arbitrate: You and IP Radar agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or any DMCA notice, cease-and-desist letter, or enforcement action facilitated by the Service (“Dispute”) shall be resolved exclusively by final and binding arbitration, rather than in court, except that either party may bring claims in small claims court if the claims qualify.

Arbitration Procedure: Arbitration shall be administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules then in effect, conducted before a single arbitrator. The arbitration shall take place in Delaware, unless both parties agree otherwise. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver: YOU AND IP RADAR EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE ACTION. All Disputes must be brought in your individual capacity only and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

Jury Trial Waiver: YOU AND IP RADAR EACH WAIVE ANY CONSTITUTIONAL OR STATUTORY RIGHT TO A JURY TRIAL.

Pre-Arbitration Notice: Before initiating arbitration, the party asserting a Dispute must provide 30 days' written notice to the other party describing the nature of the Dispute and the relief sought. During this period, both parties shall make a good-faith effort to resolve the Dispute informally.

This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.). If any portion of this Section is found unenforceable, that portion shall be severed and the remaining arbitration provisions shall remain in full force.

Section 15 — Governing Law

These Terms and any Dispute not subject to arbitration shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-law provisions. Any court proceedings shall be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts.

Section 16 — Modifications to the Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

Section 17 — Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Section 18 — Entire Agreement

These Terms, together with our Privacy Policy and any applicable subscription or order documents, constitute the entire agreement between you and IP Radar with respect to the Service and supersede all prior agreements, representations, and understandings, whether written or oral.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Section 19 — Accessibility

IP Radar is committed to making our platform accessible to all users, including those with disabilities. We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you experience any difficulty accessing any part of the Service, please contact us at support@ipradar.ai and we will make reasonable accommodations.

Section 20 — Contact Information

Questions about these Terms should be sent to: